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Patient Journey

At Thames Skin Clinic our goal is to ensure the best skills, treatments and products are brought together to give you the safest, natural and most beautiful results. We are constantly updating our training and developing the procedures we offer to keep our clinic offering the best services. We believe the more ways we can help bring you comfort and confidence by meeting your aesthetic needs the better.

Dr Hemming and our staff are focused on making your visit to clinic genuinely friendly and relaxing. We want to ensure we have an open, friendly relationship with you and get to know you, so we can offer you the best possible treatment. This is why all new patients have our new patient consultation with Dr Hemming, or one of our highly trained therapists, who can assess your needs and examine your skin and make a plan to provide the best, safest and most effective treatment plan especially designed for you.

Learn about our THAMES consultation process.

We follow our core principles; Confident – Exceptional – Genuine – Natural – Passionate – Personal which are the foundations of all services at our clinic.

Throughout your journey we are here to support you and are happy to hear from you to make sure you are having a positive informed and safe experience with us.

Many of our treatments are personally tested by our staff so we have first-hand knowledge of how the procedure feels and the realistic results to expect. At the heart of everything we do is our ability to look at all treatments from the patient’s perspective not form a profit perspective. You will never be talked into a treatment that you do not want or need.

Our clients visit us from London (Barnes, Chiswick, East Molesey, Hammersmith, Hampton, Richmond, Sunbury-on-Thames, Sutton, Teddington, Twickenham, Wimbledon) Berkshire, Hampshire, Oxfordshire, Surrey and Sussex. We have a growing number of clients who travel many hundreds of miles to be treated by the delicate hands of Dr Hemming, an industry leader and pioneer in the field of aesthetic medicine. After all our beautiful clinic is only 30 minutes from London Heathrow.

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